Chaos to Clarity: The 8 Principles of IA

Nicole Anklesaria
Bootcamp
Published in
3 min readMay 23, 2023

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Information Architecture (IA) is the mystical art of organizing digital stuff, making sure everything has a cozy home, and sparing users from the horrors of lost clicks and endless scrolling. It’s like being the master conductor of a harmonious digital symphony, where users dance effortlessly through a well-structured maze of content. Think of it as creating the blueprint for a user’s happy online journey.

Dan Brown, the founder of EightShapes, outlines 8 principles to help UX designers make decisions about their products. So, dust off your organizational skills and have a quick look at the 8 principles of Information Architecture.

Object Principle: You should view your content as “living” and as something that changes and grows over time. Just like a plant you need to water it, prune the stale leaves and repot it from time to time.

A person sitting and potting some plants.

Choice Principle: The more choices users have the longer and more difficult it is to make one. Fewer, well-organized choices are the way to go. If you give a child a choice between carrots and broccoli, they're not going to choose a burger. Well, hopefully not.

Disclosure Principle: Reveal the right information at the right time in the right amount. Information should not be unexpected or unnecessary. Like listening to a navigator in the car, you only need enough information to figure out your next turn.

Exemplar Principle: Show, by example. Our brains don’t deal well with boring descriptions when it comes to categorizing stuff. Nope, they prefer something snappier — like a network of top-notch examples. So, if you want to explain a category forget the description and instead bring out a group of examples that represent what's inside.

Front Door Principle: Anticipate that a majority of users won’t enter through the front door (a.k.a. the home page). To accommodate these adventurous souls, ensure they can access valuable information and handy navigation aids from any page they stumble upon. Whether they arrive through the backdoor, side entrance, or even the roof (okay, maybe not the roof), let them feel at home and empower them to explore with ease.

Multiple Classification Principle: Make your content easily searchable and accessible to all users by offering various navigation options (without overdoing it!). Much like circling back to your mum to ask for that missing T-shirt, have a handy search option available.

A librarian sitting at his desk with a typewriter

Focused Navigation Principle: Imagine you’re exploring a vast library, searching for a specific book. The Focused Navigation Principle is like having a knowledgeable librarian who guides you straight to the right shelf. It’s all about keeping navigation focused and purposeful, eliminating distractions along the way.

Growth Principle: The content you have today is just a fragment of the content you will have in the future. Anticipate this and future proof your designs. That plant of yours is going to grow, best to prep for it in advance.

In a world with information overload at its best, embrace the beauty of consistency and simplicity. Information Architecture serves as the guiding force behind transforming chaos into clarity in the digital realm. By embracing the 8 Principles of Information Architecture, UX designers can create seamless and delightful user experiences.

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